REFUNDS
We do not offer any refunds if any kind, if you are unhappy with your service please contact Studio Balayage within 1 week of your service
CREDIT CARD REQUIRED
We ask for a credit card to be kept on file for all scheduled appointments. For all NEW clients we require a 50$ deposit that will be applied to your appointment. Due to high demand the deposit is non refundable.
NO CALL/ NO SHOWS
If you do not show up / call / text / reschedule your appointment you will be charged 100% of your service that was scheduled
CANCELLATION POLICY
Every appointment/service is very important to us. We understand that things come up and schedule adjustments are necessary, therefor we request 24 hour notice for cancellations. Less than 24 hours you will be charged 50% fee of your service scheduled.
PRICING
Services vary in price depending on length, thickness, time required, products used,and stylists. Please ask your stylist if you are unsure about pricing or schedule a consultation.
EXTENSIONS
We are fully certified and use only the finest quality extensions on the market to add volume, length, or color to your hair. We offer hand-tied wefts, tape ins, k-tip, and beaded Extensions which all can be worn long term. If you are considering extensions, we would be happy to provide you a consultation in which we will discuss pricing hair etc.
CONSULTATIONS / COLOR CORRECTIONS
Consultations are recommended for all appointments but required for extensions/ color corrections. The following information is important to know if you are a client receiving a color/chemical service
• previously over-processed hair
• prescription medications
• thermal damage
• use of metallic dyes, box color , salts & minerals
• permed or relaxed hair
IT IS EACH CLIENT'S PERSONAL RESPONSIBILITY TO BE UPFRONT AND HONEST ABOUT THEIR HAIR HISTORY. ANY DAMAGE CAUSED TO THE HAIR AS A RESULT OF UNDIVULGED INFORMATION DURING THE CONSULTATION IS NOT THE RESPONSIBILITY OF THE STYLIST .
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